Do I need to be a Defiance Health patient to shop?

No. Most products are available to anyone. A few prescription-only items require a brief telehealth consultation first to confirm appropriateness.

Defiance Health ships nationwide from the Denver location. Shipping costs are calculated at checkout based on weight and destination. Most non-temperature-sensitive products ship within 1-2 business days.

Can I use HSA or FSA funds?

Yes for most products. Lab tests, prescription items, and many medical-grade skincare products are HSA/FSA eligible. Apparel, gift cards, and certain accessories typically aren't.

Do you offer financing for larger orders?

Yes. Defiance Health accepts Cherry and CareCredit for orders over $200 and especially for treatment-plus-product bundles. Both offer 0% interest plans for qualifying purchases.

How do at-home lab test kits work?

You order the kit, take it to a participating Quest, LabCorp, or Access Medical Labs location for the blood draw, and Defiance Health receives results directly. A provider reviews the panel and gives you a clinical interpretation.

Are your products authentic?

Yes. Defiance Health is an authorized retailer for ZO Skin Health, LightStim, Nutrafol, and other clinical brands. Products are sourced directly from manufacturers and licensed compounding pharmacies.

What's the return policy?

Unopened, unused products in original packaging can be returned within 30 days. Opened skincare products and prescription items cannot be returned for safety and regulatory reasons. Unused lab kits can be returned for refund.

Can I pick up locally instead of shipping?

Yes. Customers near the Centennial or Alamosa locations can select pickup at checkout. Notification email goes out when the order is ready, typically same-day for in-stock items.

What if I'm not sure which product is right for me?

Book a brief consultation with the clinical team. Aesthetics consultations are typically free or low-cost. The right product depends on skin type, goals, current routine, and other factors.

Do you offer discounts or loyalty programs?

Defiance Health periodically runs promotions announced via email and Instagram. InBody home scales are available with the exclusive code DEFIANCE15. Active patients sometimes receive bundled-product pricing as part of treatment plans.

Are skincare programs better than buying products individually?

For most people, yes. Programs are designed by providers to work synergistically. Buying piecemeal often results in conflicting active ingredients or skipping foundational steps.

When do I need a professional consultation before ordering?

Generally: products with active ingredients above 0.5% retinol, prescription items, and complete programs. Sensitive skin, current acne medications, pregnancy or breastfeeding, or history of skin reactions warrant a consultation.

Healthy Lips Kit - 4 step bundle

$117.00 $143.00

From chronic dry lips to a confident smile in 4 simple steps!

Dry lips are painful, look terrible, and make you feel self-conscious. We know, we've been there.

Together, let's restore your lips and bring that confidence back. And the best part? With the USDA Certified Organic Healthy Lips Kit, you'll feel and see the difference immediately.

Products included (full size): Nordic Berries Lip Exfoliator, Lip Mask, Lip Serum and Luxury Lip Balm ($143 value).

*Please note these do not come in a single box, but individually in their own individual packaging.

From chronic dry lips to a confident smile in 4 simple steps!

*Please note these do not come in a single box, but individually in their own individual packaging.

Lavender Mint Lip Exfoliator

$27.00

Luxury Lip Tint - Bare

$27.00

Color:

Luxury Lip Tint - Intrigue

$27.00

Healthy Lips Kit - 4 step bundle

From chronic dry lips to a confident smile in 4 simple steps!

From chronic dry lips to a confident smile in 4 simple steps!

You Might Also Like